CONTACT INFO
1700 N Boston
Portales, NM 88130
575.356.6871
575.226.3761 (fax)
Detainee Phone Service
Phone services are offered through Securus Correctional Billing Services. Contact them to open a new account or if you have questions about an existing account or about the inmate telephone service at this facility.
Contact Us:
Online: https://securustech.net
Phone: 1-800-844-6591
Email: customerservice@securustech.net
Payments:
Securus Correctional Billing Services
PO Box 650757
Dallas, TX 75265-0757
Correspondence:
Securus Correctional Billing Services
PO Box 1109
Addison, TX 75001
Important Service Information
To receive calls from a correctional facility, you must use a touch-tone phone.
When you answer a call from a correctional facility, you will hear a computerized voice. Wait for the voice to finish speaking, and then follow the instructions to accept, decline, or block the call.
If you do nothing or decline the call, the phone will hang up without a charge to your phone number.
If you choose to accept the call, begin speaking after selecting this option. Calls may have a time limit.